Get In Touch
Have questions, feedback, or suggestions? We're here to help! Reach out to us through any of the channels below, and we'll get back to you as soon as possible.
Response Time
We typically respond to all inquiries within 1-2 business days. For urgent matters, please indicate the urgency in your email subject line.
Contact Methods
Game Support
support@monster-survivor.online
For bug reports, technical issues, and game-related support.
Partnerships
business@monster-survivor.online
For collaboration opportunities and business inquiries.
What to Include in Your Message
To help us assist you faster, please include:
- Your name or preferred username
- A clear description of your inquiry
- Any relevant details or screenshots (for bug reports)
- Your preferred contact method for response
Frequently Asked Questions
Is Monster Survivors really free to play?
Yes! Monster Survivors is 100% free to play. No downloads, no registration, and no hidden fees. Just visit our website and start playing!
Can I play on mobile devices?
Absolutely! Our game is optimized for desktop, tablet, and mobile devices. Play anytime, anywhere on any modern web browser.
How do I report a bug?
Please send bug reports to support@monster-survivor.online with details about what happened and any relevant information to help us reproduce the issue.
Do you accept feature requests?
Yes! We love hearing from our community. Send your suggestions to contact@monster-survivor.online. While we can't implement every idea, we carefully consider all feedback.
Can I use your game content?
All game content is protected by copyright. Please contact us at business@monster-survivor.online for any licensing or partnership inquiries.
How often is the game updated?
We regularly release updates with new features, balance changes, and improvements based on player feedback. Check our blog for the latest news!